Job Summary
Technical Help Desk Specialist (57754160)
Location: Toronto, ON Category: Call Center
Job Type: Temporary/Contract Reference: CA_EN_6_17450_57754160
Posted: June 28,2017 Salary: N/A

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Modis, on behalf of our client is looking for a Technical Help Desk Specialist
 
Technical Help Desk Specialist (57754160)
 
Contract Duration: (12 months)
Location: Toronto, ON
 
Responsibilities:
 
• Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity
• May install software or perform hardware testing remotely
• Enter commands and observe system functioning to verify correct operations and detect errors
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
 
Required Qualifications/Experience
 
• Associate's degree in computer related field or equivalent training required
• Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
• 5-7 years’ experience required
• Full fluency in English and French
 
Please note that Candidates must be legally eligible to work in Canada. Your resume will not be forwarded to any of our clients without your explicit permission. We thank all applicants, but only suitable applicants with the above qualifications clearly identified in their resumes will be contacted. Modis Canada is an Equal Opportunity Employer.
 
 
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