Job Summary
Support Analyst
Location: Vancouver, BC Category: Call Center
Job Type: Temporary/Contract Reference: CA_EN_6_20850_57869748
Posted: July 07,2017 Salary: N/A

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Position: Support Analyst
Location: Vancouver
Contract: 6+months (strong possibility of extension)
 
We are currently recruiting for a Support Analyst for a large, well established company based in Vancouver. This is a great opportunity to join an established, well rounded and easy going team. This role will be largely client facing, so if you are a people person and enjoy interacting with other apply now.
 
Job Duties:
• Point of contact for the internal team with any IT issues
• Maintains and troubleshoots the microcomputer environment as outlined above including both hardware and software.
• Supporting IT infrastructure, desktop and video conferencing
• Marinating and identifying end user requirements of the virtual desktop infrastructure
 
Required Skills:
• Must have excellent communication
• 3+ years working in a Support or Help desk role
• 2+ years' related experience supporting a variety of PC, MACs, Linux, Enterprise Networks and other technical environments
• Experience with an IT ticketing system
• Experience troubleshoot PC’s and Mac’s, Linux, printers, Enterprise Networks, Active Directory deployment and management and print server management.
• Must have technical knowledge of standard office tools including: MS Office, MS Project and other desktop tools.
 
If interested, please send your resume to Preetinder.Kaur@modis.com
 




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