Job Summary
Voice Engineer (58492830)
Location: Scarborough, ON Category: Content/Document Management
Job Type: Temporary/Contract Reference: CA_EN_6_17450_58492830
Posted: August 25,2017 Salary: N/A

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Modis, on behalf of our client is looking for a Voice Engineer
Voice Engineer (58492830)
Contract Duration: (6 months)
Location: Toronto, ON
• System and technical recovery for tier 2/3 voice support
• Complete assigned tickets in a timely and accurate fashion
• Maintain proper documentation and databases for all required work
• Ensure that all global voice systems are fully functioning for the start of each day
• Vendor engagement/vendor management for the telephony services
• Other duties or tasks as assigned by management
Required Qualifications/Experience
• Minimum 5+ years of relevant work experience
• Experience with tier 2 and some tier 3 NOC voice support
• Experience with the following technologies/systems:
• Bell PBX    
• Bell Centrex
• Avaya VOIP (Communications manager)  
• Symposium
• Toll free numbers (rerouting of toll free numbers)
• Knowledge of routing and switching
Please note that Candidates must be legally eligible to work in Canada. Your resume will not be forwarded to any of our clients without your explicit permission. We thank all applicants, but only suitable applicants with the above qualifications clearly identified in their resumes will be contacted. Modis Canada is an Equal Opportunity Employer.
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