Job Summary
Junior Product Specialist (58749926)
Location: Toronto, ON Category: Content/Document Management
Job Type: Temporary/Contract Reference: CA_EN_6_17450_58749926
Posted: September 15,2017 Salary: N/A

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Modis, on behalf of our client is looking for a Junior Product Specialist
 
Junior Product Specialist (58749926)
 
Contract Duration: (6 months)
Location: Toronto, ON
 
Responsibilities:
 
• Fulfill customer sales orders/returns and correct any errors
• Validate confidential information
• Process credits/debits where applicable
• Identify fraudulent activities
• Provide customer service and support for escalations
• Required to work evenings, weekends and holidays based on sales volume and the needs of the business
 
Required Qualifications/Experience
 
• Strong working knowledge of NM1 and FastAct – Left Turn Manager is an asset
• Solid understanding of business professionalism and the ability to work and share information in a team environment
• Energetic and enthusiastic attitude with strong listening skills
• Highly reliable, resourceful and self-motivated individual with positive attitude
• Strong interpersonal skills and leadership skills, able to foster effective working teams
• Strong analytical and problem solving skills
• Working knowledge of SAP P77 an asset
• Ability to interact with members of various other client business units
• Intermediate knowledge of Microsoft Excel, Word and Power Point is an asset
• Excellent communication skills (written and oral) are required in both English and French
• Strong organization skills with the ability to prioritize and high level of attention to detail and follow-up
• Ability to work within environment of rapid change and high stress: strong organizational and self-discipline skills
• Excellent problem solving ability, decisiveness and capable of taking initiative
• Knowledge of Cellular products and services
• Flexibility with work hours based on needs of business –require to work evenings, weekends and holidays
• The incumbent should have a College or University education, preferably in a Business Administration or Customer Service, or 2 years in a customer service field
 
Please note that Candidates must be legally eligible to work in Canada. Your resume will not be forwarded to any of our clients without your explicit permission. We thank all applicants, but only suitable applicants with the above qualifications clearly identified in their resumes will be contacted. Modis Canada is an Equal Opportunity Employer.
 
 
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