Job Summary
Change Manager (58822099)
Location: Mississauga, ON Category: Content/Document Management
Job Type: Temporary/Contract Reference: CA_EN_6_17450_58822099
Posted: September 20,2017 Salary: N/A

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Modis, on behalf of our client is looking for a Change Manager
Change Manager (58822099)
Contract Duration: (6 months)
Location: Toronto, ON
• Providing an excellent partner service experience during the planning and delivery of instructor-led classroom/webinar/conferencing learning activities.
• Leveraging all defined learning and performance objectives during session(s) to support learners in building actionable next steps.
• Adjusting learning activities (within parameters) to best support learners in meeting the learning and performance objectives of the workshop.
• Providing Post-Workshop/Group Follow-Up learning sustainment activities to support learners in the transfer of learning, based on the program design.
• Delivering one-on-one performance coaching sessions to employees at various levels, and across all business lines/key support areas.
• Providing feedback to learning partners/clients, including other stakeholders on challenges/best practices that emerge from the classroom or post-workshop / learning sustainment activities.
• Demonstrating a clear understanding of how the role of Manager Facilitation supports the organization’s business objectives and strategic priorities.
• Acquiring a thorough understanding of the business model for each business line/key support area, including core processes used to fulfill the unit’s/organization’s mission and achieve results
• Ongoing and regular review of course/program level 1, 2, and 3 evaluation results (where available) to assess personal contribution and provide feedback to Learning Partners.
Required Qualifications/Experience
• A recognized post-secondary degree/certificate in Adult Education, or equivalent work experience
• 2-3 years of people management experience, with formal responsibility for performance management.
• Certified Training Practitioner (CTP™) accreditation completed through The Institute for Performance and Learning (i4PL).
• Completion of an ICF Accredited Coaching Program and Associate Certified Coach designation (ACC®) through the International Coach Federation (ICF).
• 3-5 years of classroom facilitation experience delivering management level programs, or 3-5 years of experience facilitating change initiatives with teams in a financial services company.
• 2-3 years of experience with virtual learning (iShare/ audio/video conferencing).
• Teaching level knowledge of learning facilitation.
• Working level of knowledge of other training and development standards and methodology.
• Teaching level knowledge of the material to be delivered.
• Teaching level knowledge of iShare application and related webinar technologies in order to support learners and help troubleshoot issues before and during workshops.
• Thorough level knowledge of the Global Learning and Development environment.
• Thorough level knowledge of all Lines of Business and Key Support Groups.
• Teaching level knowledge of professional coaching, and performance management techniques.
• Expert level knowledge of time management skills in order to satisfy the needs of large client groups
Please note that Candidates must be legally eligible to work in Canada. Your resume will not be forwarded to any of our clients without your explicit permission. We thank all applicants, but only suitable applicants with the above qualifications clearly identified in their resumes will be contacted. Modis Canada is an Equal Opportunity Employer.
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