Job Summary
Change Manager (58864468)
Location: Toronto, ON Category: Content/Document Management
Job Type: Temporary/Contract Reference: CA_EN_6_17450_58864468
Posted: September 22,2017 Salary: N/A

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Modis, on behalf of our client is looking for a Change Manager
Change Manager (58864468)
Contract Duration: (6 months)
Location: Toronto, ON
• Lead People and Deployment Readiness Workstream including integrating the efforts of change management training, customer experience, marketing and front line delivery
• Apply a structured change management approach and methodology for the changes impacting employees and customers
• Develop a change management strategy based on assessment of the change
• Develop a set of actionable and targeted change management plans – including stakeholder assessments, communication plan, leadership alignment plan, readiness and sustainment plan, and change metrics
• Execute on the tactical details of each plan
• Support the communication, training and engagement efforts of employee-facing managers and business leaders
• Be an active and visible coach to executive leaders who are change sponsors
• Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
• Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
• Create and enable reinforcement mechanisms and celebrations of success
• Work with project managers and teams to integrate change management activities into the overall project plan
Required Qualifications/Experience
• Bachelor's degree required, please list
• Familiarity with the Change Management methods, approaches, tools
• Exceptional communication skills – both written and verbal
• Excellent active listening skills
• Problem solving and root cause identification skills
• Must be a team player and able to work with and through others
• Ability to influence others and move toward a common vision or goal
• Proficient in Microsoft Office suite: PowerPoint, Excel, Word
• Manage multiple and diverse stakeholders with varying needs
• Establish and manage communications processes, protocols and plans
• Create communications pieces for diverse audiences in multiple ways
• Able to resolve complex issues and conflicting interests with diplomacy and recognize when issues need escalating
• Operate under intense pressure
Please note that Candidates must be legally eligible to work in Canada. Your resume will not be forwarded to any of our clients without your explicit permission. We thank all applicants, but only suitable applicants with the above qualifications clearly identified in their resumes will be contacted. Modis Canada is an Equal Opportunity Employer.
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