Job Summary
Security Analyst/Consultant
Location: Mississauga, ON Category: Content/Document Management
Job Type: Direct Hire Reference: CA_EN_6_17450_59748667
Posted: April 05,2018 Salary: N/A

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Our technology client in Mississauga, ON is looking for Security Analyst/Consultant 1&2. This is a permanent full-time opportunity.

  • Monitor and resolve second-level support requests. Escalate unresolved issues to senior team members and/or manager(s).
  • Performs deep analysis of the operating system, dealing with system crashes, bug fixes; Handles troubleshooting, packets captures, configuration, restore from back up, repair for appliances, networks, infrastructure, and other system issues. Requires multiple interactions with client and/or vendor to resolve the issue.
  • Perform root cause analysis and collaborate with Consultants and Analysts I to solve repetitive system performance or configuration problems.
  • Provide technical knowledge transfer to clients and internal department on low complexity problems.
  • Identify, record, and escalate service performance trends, anomalies, and SLA breaches to senior leadership.


  • Bachelor's degree (B.A./B.S.) from four-year College or university in Engineering, Computer Science, or Technology related field and has 2 years of experience.


  • 2-4 years of experience (See Education requirements above):
  • Direct call handling/ticket management experience in a client-based support environment.
  • Direct system engineering or support experience involving hardware, software and services at an enterprise level for at least one product line in the designated client’s practice.
  • Direct involvement working with internal and external teams to troubleshoot simple configuration hardware, software, and services.

Certificates, Licenses, Registrations (Nice to have)

  • SIEM Technologies: QRadar CSC, LogRythm, Splunk
  • Palo Alto ACE
  • Check Point: CCSA, CCSE
  • Cisco: ASA with Firepower, CCNA, CCNP, SFCP
  • Blue Coat: BCCPA, BCCPE

Supervision/Independent Judgement

  • Works under a minimal level of supervision.
  • Uses independent judgment to provide solutions to issues.
  • Provide 24x7 support coverage and work on weekends and STAT Holidays (For some roles)

Top 3 Skill Sets (Nice to have)

  • 1-3 years of experience with SIEM Technologies: QRadar, Splunk
  • Working experience with Palo Alto
  • Outgoing personality with ability to communicate with external clients.


  • Please send your applications to
  • At the time of application, candidate must have Valid Canadian work authorization


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