Job Summary
Application Support Specialist (60219503)
Location: Toronto, ON Category: Content/Document Management
Job Type: Temporary/Contract Reference: CA_EN_6_29628_60219503
Posted: January 09,2018 Salary: N/A

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Modis, on behalf of our client is looking for an Application Support Specialist
Application Support Specialist (60219503)
Contract Duration: (12 months)
Location: Toronto, ON
• Create and provide regular maintenance of all supported application documentation
• Provide project support (e.g. support businesses in the development of Requirements Package, create/contribute to change management, communication plans, etc.) as required
• Manage Business Acceptance Test process pertaining to BAM projects (e.g. create BAT documentation, execute and/or coordinate Business Acceptance Tests, etc.)
• Lead and coordinate the integrated implementation of policies, processes, procedures, and solutions across multiple functional areas
• Provide subject matter expertise and help identify, design, test solutions and support implementation activities as required
• Create and deliver presentations and communications geared to management or broader audience.
• Identify variances and contribute to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility.
• Adhere to and support development and/or implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness.
Required Qualifications/Experience
• 3-4+ years’ experience as an Analyst in Marketing department (preferably from the financial industry)
• Project Delivery Life Cycle (PDLC) knowledge and methodologies
• Experience with SAS, SQL, and/or Tableau or other query tools
• Understanding of technology terminology
• Undergraduate Degree or Technical Certificate
Please note that Candidates must be legally eligible to work in Canada. Your resume will not be forwarded to any of our clients without your explicit permission. We thank all applicants, but only suitable applicants with the above qualifications clearly identified in their resumes will be contacted. Modis Canada is an Equal Opportunity Employer.
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