Job Summary
Intermediate Technical Business Analyst (60935463)
Location: Toronto, ON Category: Content/Document Management
Job Type: Temporary/Contract Reference: CA_EN_6_29628_60935463
Posted: February 26,2018 Salary: N/A

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Modis, on behalf of our client is looking for an Intermediate Technical Business Analyst
Intermediate Technical Business Analyst (60935463)
Contract Duration: (2 months)
Location: Toronto, ON
• Key responsibilities include eliciting, analyzing, documenting and validating business requirements, process flows, identifying system and process solution components, and producing functional specifications and all project documentation
• Forward thinking innovator responsible for providing design ideas to develop project solutions
• Represent Customer/user experience and translate requirements into defined specifications
• Prepares communications and makes presentations on system enhancements and/or alternatives
Required Qualifications/Experience
• Ideal candidate will have IVR and/or Call Center call routing experience.
• Strong communication skills and customer focus.
• Data analytics and proficiency in MS office suite of products.
• Bilingualism is also an asset.
Please note that Candidates must be legally eligible to work in Canada. Your resume will not be forwarded to any of our clients without your explicit permission. We thank all applicants, but only suitable applicants with the above qualifications clearly identified in their resumes will be contacted. Modis Canada is an Equal Opportunity Employer.
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