Job Summary
Senior Vendor Manager (61590467)
Location: Mississauga, ON Category: Project Administrator/Analyst
Job Type: Temporary/Contract Reference: CA_EN_6_29628_61590467
Posted: April 12,2018 Salary: N/A

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Modis, on behalf of our client is looking for a Senior Vendor Manager
Senior Vendor Manager (61590467)
Contract Duration: (9 months)
Location: Toronto, ON
• Monitor vendor performance measures and delivery of standards for accuracy, efficiency, availability and reliability of provided services.
• Drive continuous improvement through identification and delivery of new systems and/or processing capabilities to improve operational efficiencies and business enhancement.
• Create and maintain weekly, monthly, quarterly reporting as well as participation in scheduled face to face business reviews.
• Provide production support requiring resolution and/or handling as part of the client’s Problem Resolution Process.
• Maintain cost modeling and performs trend analysis for service provider OPEX efficiency reporting.
• Support special projects such as vendor information security assessments, business continuity/ disaster recovery, operational risk etc.
• Provide business reporting across a broad range of functional areas including Service levels, operational risk management, business continuity, information security, finance, and performance trend analysis in support of the client’s business objectives.
Required Qualifications/Experience
• Advanced analytical skills.
• In depth financial services operating systems knowledge and operations experience.
• The ability to develop and maintain strong relationships with multiple vendors and business partners both internal and external.
• Process oriented: Lean Six Sigma experience and or Black Belt certification would be an asset.
• Credit Card Banking experience (an asset)
• Open personality and effective communication and reporting skills - verbal and written
• Familiarity with TSYS credit card processing would be an asset.
Please note that Candidates must be legally eligible to work in Canada. Your resume will not be forwarded to any of our clients without your explicit permission. We thank all applicants, but only suitable applicants with the above qualifications clearly identified in their resumes will be contacted. Modis Canada is an Equal Opportunity Employer.
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